
faq
are all your garments authentic?
YES, WE WORK ONLY WITH 100% AUTHENTIC GARMENTS.
OUR SELECTION IS HANDPICKED AND CURATED PERSONALLY BY US. THEREFORE, WE ENSURE THAT ALL GARMENTS THAT REACH OUR ARCHIVE ARE FULLY AUTHENTIC.
READ MORE ABOUT OUR AUTHENTICATION PROCESS HERE.
how does shipping work?
ORDERS ARE PACKED AND SHIPPED WITHIN 3 BUSINESS DAYS AFTER PURCHASE.
WE SHIP WORLDWIDE USING STANDARD POSTAL SERVICE WITH TRACK AND TRACE — PRICES MAY VARY DEPENDING ON ITEM SIZE AND DESTINATION.
PRICE INCLUDING SHIPPING IS CALCULATED AT CHECKOUT.
PLEASE NOTE THAT WE REUSE OUR PACKAGING. THEREFORE, NOT ALL ORDERS MAY COME IN SIMILAR-SHAPED BOXES. HOWEVER, WE TAKE UTMOST CARE TO PACK EVERYTHING IN STURDY AND PROTECTIVE PACKAGING TO ENSURE SAFE DELIVERY.
do you accept returns?
ALL SALES ARE FINAL.
IN CASE OF DOUBT, WE’RE ALWAYS HAPPY TO SEND MORE PHOTOS/VIDEOS OF THE GARMENT, ADDITIONAL DETAILS OR MEASUREMENTS.
FOR MORE INFORMATION, FEEL FREE TO SEND US A DM ON INSTAGRAM OR EMAIL US AT HELLO@VELVET-ARCHIVE.COM